CYRONETH Returns Policy

At CYRONETH, customer satisfaction is our priority. We ensure a seamless and fair process if you need to return a product. Below are the details of our comprehensive returns policy.

Eligibility for Returns

• Returns are accepted within 30 days of the original purchase date.
• Items must be in their original condition, including tags and packaging.
• Proof of purchase from CYRONETH is required for processing any returns.

Non-returnable Items

Certain items, such as custom-made products, digital downloads, and clearance items, are not eligible for return.

Return Process

1. Contact our support team at [email protected] to initiate a return. Please provide your order number and reason for the return.
2. Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to send your item back to us.
3. Ship the item back to us using a trackable shipping method. CYRONETH is not responsible for items lost in transit.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund. Approved refunds will be processed within 7-10 business days through the original payment method.

Exchanges

If you need to exchange an item, follow the same steps as for returns. Please note that exchanges are subject to product availability.

Contact Us

If you have any questions regarding our returns policy, please reach out to our customer service team at [email protected] or call us at +1-555-0123-456.